Q. Is this management training course really for free?
A. Yes it is. There is a wealth of business management and leadership information in this free course that we believe should be available to everyone at anytime at no cost.
Q. How do I enroll or register for the course?
A. There is no enrollment or registration required. Just simply start at the free course and either click on the links or the next page button. It is that simple. To keep track of your progress throughout the course, we recommend that you Bookmark the page before you exit.
Q. How long does it take to complete the full course and how many hours are credited?
A. The course is self paced and there is no time limit, however, we have calculated 80 hours credited towards the full course.
Q. Can I buy a hard copy book associated with this free online management training course?
A. Yes, you can buy it here: Management Skills and Leadership Development
Q. Can I get a certification associated with this online management training course?
A. Yes. If you elect, you can get a professional certificate of completion sent to you by email in adobe PDF format within 24 hours. Pay by credit card through PayPal. PayPal also has the option to pay by e-Check. Please visit PayPal.com for more information. * At this time we do not accept any other form of payment such as Western Union, etc.
Q. How do I know that ordering the Certificate and Certification Reference Letter online is secure?
A. We use PayPal.com for all payments made and do not see any of your financial information whatsoever. Please click here for more information about PayPal.com credit card protection to the buyer:
Q. I cannot open the Lesson Quizzes, the Final Exam or view the Lesson Overview Presentation. Do I need a program to view this?
A. You need Adobe Flash Player in order to view the flash presentation. Also make sure your Internet properties security level is set to medium or medium high. This feature will not work if your security level is set too high.
Q. I cannot open and print the PDF Certificate of Completion that was emailed to me. Do I need a program to view and print this?
A. You need Adobe Reader in order to open and print the PDF.
Q. I cannot play the course text-to-speech. Do I need a program to view this?
A. You need either Windows Media Player or Apple QuickTime Player in order to play and listen to the course text-to-speech.
Q. I cannot use the search function within the course. Do I need a program to view this?
A. You need Java in order to utilize required java based functions.
Q. I sometimes get prompted to allow blocked content?
A. Depending on your security settings you have set up on your computer, you may be prompted to allow blocked content. Just click on the link to allow the content. Also make sure your internet properties security level is set to medium or medium high. Some course features will not work if your security level is set to high.
Q. It sometimes takes a long time for pages to load, why?
A. This greatly depends on your internet connection speed. If you have a high speed cable modem or DSL, you should have very little wait time (usually just a second or two. If you are using a slow dial-up modem, your wait time can vary as almost all pages have some sort of media and graphics to load. This course material is placed on a superior "best-in-class" server with virtually no downtime or congestion. Basically, this means that if the pages take time to load, it is highly likely that the problems is your internet connection or your computer itself.
Q. This message/warning popped up, why?
Also, when I click on the warning, this dialog box pops up, why?
A. These Security warnings are part of IE and appear whenever a Media and/or Active X is on a web page. Just click on the security warning, allow it to run, then click on the Run button in the dialog box. The media in this case is our Text-to-Speech and Flash Presentation feature. To solve this issue from continually happening, change your Security Zone settings and follow these steps:
1. Start your IE browser, on Tools menu, point to Options, then click Security tab.
2. Forward to Secure Content section, click the zone (Internet or Restricted Sites Zone) that you want, then under Security Level for this zone, drag the slider to a lower setting than your pervious setting.
3. Click Apply and then close the dialog box.
If you cannot find the answer you are looking for please submit your question below:
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This course is also available in book format.
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